Rated EXCELLENT — 500+ Reviews

About Vietnam Xin Chao

Discover the story behind Vietnam's most trusted tour operator since 2004 — built by locals, loved by travellers from every corner of the world.

17+
Years of Local Expertise
500+
Verified Reviews
9
Destinations Covered
100%
Local Expert Guides
Our Mission

Born in Hanoi. Built for the World.

For Eviva, customers’ satisfaction is our top concern: we listen to you carefully from the 0 mile you make from your country until every mile you step during your trip, we are here to be your local companion on phone or online when you need and spend endless efforts to make you smile happily until the last mile when you are back safely and satisfactorily to your country. In order to get smile, we know your constructive feedback is crucial for us to improve better everyday, send your feedback anytime to our CEO in charge, Ms. Jessica at jessica@evivatour.com.

Explore Our Tours →

Our travel experts are ready to create a free, customised itinerary for you — tailored to your dates, budget, and travel style. No obligation, no charge.

Vietnam Xin ChaoHanoi, Vietnam
What We Stand For

Our Core Values

The principles that guide every journey we design

Customers

We believe everyone deserves a trip of a lifetime. By listening and understanding each traveler's needs, we deliver personalized, authentic, and affordable experiences that exceed expectations.

Employees

We value each individual's potential and create an environment that encourages growth, creativity, and collaboration. Together, we thrive by supporting and empowering one another.

Partners

Our success relies on trusted, professional partners across Southeast Asia. Through strong, long-term relationships, we ensure service quality and continually evolve to meet travelers' changing needs.

Society

We promote sustainable tourism by supporting environmental and community initiatives. From organizing monthly clean-ups in Halong Bay to providing reusable water bottles, we integrate eco-conscious practices into every journey.

What We Offer

Products & Services

Curated ways to experience Vietnam — designed and operated by us

Private Tours

Tailor-made private journeys across Vietnam with your own guide and driver — flexible, personal, and stress-free.

Ha Long Bay Cruises

Luxury and boutique overnight cruises through the emerald waters and limestone karsts of Ha Long Bay.

Custom Itineraries

Tell us your dates, budget, and interests — our experts design a free, fully personalised travel plan.

Day Trips & Excursions

Short, time-smart adventures and city experiences — perfect for adding a spark to any Vietnam holiday.

Our Journey

22 Years in the Making

From a small Hanoi guesthouse to one of Vietnam's most reviewed travel agencies

2004
Founded in Hanoi A small local team starts designing private city tours for international visitors arriving at Noi Bai Airport.
2012
100+ Five-Star Reviews Earned our first 100 verified five-star reviews across Google and TripAdvisor — word-of-mouth becomes our main growth engine.
2016
Online Booking Launch Launched our first online booking system, making it easier for travellers worldwide to plan and book Vietnam adventures.
2019
9 Destinations Expanded beyond Hanoi to cover all of Vietnam — from Ha Giang in the north to Phu Quoc island in the south.
2022
Reopened & Stronger Resumed full operations after COVID-19, welcoming back travellers with refreshed tours and new safety standards.
2026
500+ Reviews & Growing Recognised across TripAdvisor, Google, and international travel media. Rated EXCELLENT — still growing, still local.
Why Choose Us

Why Book With Vietnam Xin Chao?

Leading Vietnam travel agency since 2004 — trusted by thousands of international travelers

100% Money Back Guarantee

Full refund if you're not satisfied. Your peace of mind is our absolute priority.

Local Expertise Since 2008

17+ years designing tours. Our guides know every hidden gem in Vietnam.

Free Custom Itineraries

Tell us your dream trip. We'll create a personalized plan — no obligation.

24/7 Support

WhatsApp, Zalo, or call us anytime. Available 8AM–10PM GMT+7 daily.

Meet the Team

The Faces Behind Your Journey

Passionate local experts who go beyond guiding — they make you feel at home in Vietnam

Le Thuy Nhungq — Tour Manager
Le Thuy Nhungq
Tour Manager
Englis

With tour operation and financial accounting backgrounds from the 2 prestige universities in Hanoi, Nhung has 20 years of experience with Eviva in the travel industry as a tour guide, operations, and consultation. On technical work, Nhung has become highly experienced among the tour team for her tour operation as well as travel consultancy across Vietnam and Southeast Asian areas to customers.

Linda Vu Thi Thanh Lan — Sales Manager
Linda Vu Thi Thanh Lan
Sales Manager
English

Linda has years of experience as a senior travel consultant who is expert for many markets. She is a loving local friend with her thorough and dedicated ways of working, she is an expert on wisely designing your real discovery with a different look of Vietnam and Indochina. With the deep nature of kindness, caring and very nice behavior, Lan is the favorite travel consultant of the team who can satisfy both travel agencies and B2C clients.

Katie Ngo Thi Thanh Ha — Senior Travel Consultant
Katie Ngo Thi Thanh Ha
Senior Travel Consultant
English

Dedicated, experienced, and thoughtful. Katie is an excellent consultant in both working with Eviva's partners and in interacting with clients. She is plucky with a burning heart and spirit behind the appearance of an officer. With her laid-back personality, enthusiasm, responsibility, and excellent job performance, Katie has always been trusted and loved by everyone in the company.

Kieu Hong Thuy — Senior Travel Consultant
Kieu Hong Thuy
Senior Travel Consultant
English

Qualifed as a hotel management and English bachelor, Thuy has committed to travel industry for 19 years including 4 years of sales adminstration for a Singapore company, 6 years of inbound tour operation for a Saigon-based tour company. During her 15 years at Eviva Tour Vietnam, Thuy has participated in many international travel fairs and has been an excellent member in organizing international and national events such as White House Fellowship to Vietnam, Tiger Rally famous caravan tour with left hand wheel and others.

Moon Ha Thi THu — Senior Tour Operator
Moon Ha Thi THu
Senior Tour Operator
English

After graduating from the Vietnam National University in the Faculty of tourism with 2-year experience being a waitress as a part-time job. To her, Eviva is not only a workplace but also her second family. Being a cheerful, kind-hearted, and caring tour operator, she always puts herself in customers’ and co-workers’ shoes to share and support them. Apart from work, reading, learning new things, cooking, caring for people, and traveling are Moon’s great passions.

Lilliam Pham Van Anh — Senior Tour Operator
Lilliam Pham Van Anh
Senior Tour Operator
English

Van Anh is a 7-year friend of the whole office before joining Eviva. When she decides to choose the final destination for her career before her retirement in the very far future, she decided to choose the company she has known so long for her impression about Eviva – so green and friendly, youthful and active, that she never thought before that she got a chance to work in Eviva family. Now at the position of a travel consultant at visa outbound department, Van Anh has taken full advantage of her 20 years’ working experience to make it very warm, caring, friendly, but really professional and knowledgeable to fullfill the 3 characteristics of Eviva – Warm and caring, Local Expertise and Responsible.

Jolie Duong Hanh Kinh — Travel Consultant
Jolie Duong Hanh Kinh
Travel Consultant
English

Jolie is amiable and sincere. She can make everyone open and feel comfortable talking to her. Jolie graduated from Vietnam National University in Hanoi, majoring in Tourism and Travel Service Management. Jolie has extensive experience working with clients from South Africa, Canada, and other parts of the world. Jolie's favorite destination is the two poetic cities of Da Lat and Hue. Besides her passion for traveling, she loves music and studying to self-improve.

Kelly Nguyen Bich Ngoc — Senior Visa Officer
Kelly Nguyen Bich Ngoc
Senior Visa Officer
English

Kelly with a background from a famous university in Hanoi has worked as a visa inbound consultant for up to 11 years. She is warm-hearted and very attentive to customer inquiries and is loved by all the team for her great responsibility. Before coming to Eviva Tour Vietnam, she served as an editor for website content. With her detail-oriented and caring nature, Ngoc places great emphasis on taking care of her customers and providing them with enjoyable trips.

Lucy Do Khanh Huyen — Travel Consultant
Lucy Do Khanh Huyen
Travel Consultant
English Arabic

Lucy is a skilled travel consultant with a solid background in Arabic language and culture. She graduated from the Faculty of Arabic Language and Culture at ULIS – VNU and has hands-on experience working with clients from Arabic-speaking countries. Passionate about exploring lesser-known languages and Islamic culture, Lucy combines this interest with her love for travel. At Eviva Tour, she aims to bring Vietnam’s history and culture closer to Arab travelers through authentic, culturally aware experiences. Her motto: 'Travel makes us realize how much we misunderstand other countries.' perfectly reflects her approach to tourism and cultural exchange.

Recognition

Awards & Certificates

Recognised by the world's leading travel platforms and tourism bodies

TripAdvisor Travellers' Choice
Rated 4.9 ★ on Trustpilot
Outstanding International Outbound Tour Operator
Outstanding International Tour Operator for Inbound Travelers (Europe, US, Australia)
Outstanding Domestic Tourism Operator
Legal

Company Registration

Name and Address

Vietnam Xin Chao

83A Tran Quoc Toan, Cua Nam Ward, Hanoi, Vietnam

Open daily: 8:00 AM – 10:00 PM (GMT+7)

Tour Operator Licence

Tour Operator Licence
✈ TRAVELING IS OUR PASSION

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