About Vietnam Xin Chao
Discover the story behind Vietnam's most trusted tour operator since 2004 — built by locals, loved by travellers from every corner of the world.
Born in Hanoi. Built for the World.
For Eviva, customers’ satisfaction is our top concern: we listen to you carefully from the 0 mile you make from your country until every mile you step during your trip, we are here to be your local companion on phone or online when you need and spend endless efforts to make you smile happily until the last mile when you are back safely and satisfactorily to your country. In order to get smile, we know your constructive feedback is crucial for us to improve better everyday, send your feedback anytime to our CEO in charge, Ms. Jessica at jessica@evivatour.com.
Explore Our Tours →Our travel experts are ready to create a free, customised itinerary for you — tailored to your dates, budget, and travel style. No obligation, no charge.
Our Core Values
The principles that guide every journey we design
Customers
We believe everyone deserves a trip of a lifetime. By listening and understanding each traveler's needs, we deliver personalized, authentic, and affordable experiences that exceed expectations.
Employees
We value each individual's potential and create an environment that encourages growth, creativity, and collaboration. Together, we thrive by supporting and empowering one another.
Partners
Our success relies on trusted, professional partners across Southeast Asia. Through strong, long-term relationships, we ensure service quality and continually evolve to meet travelers' changing needs.
Society
We promote sustainable tourism by supporting environmental and community initiatives. From organizing monthly clean-ups in Halong Bay to providing reusable water bottles, we integrate eco-conscious practices into every journey.
Products & Services
Curated ways to experience Vietnam — designed and operated by us
Private Tours
Tailor-made private journeys across Vietnam with your own guide and driver — flexible, personal, and stress-free.
Ha Long Bay Cruises
Luxury and boutique overnight cruises through the emerald waters and limestone karsts of Ha Long Bay.
Custom Itineraries
Tell us your dates, budget, and interests — our experts design a free, fully personalised travel plan.
Day Trips & Excursions
Short, time-smart adventures and city experiences — perfect for adding a spark to any Vietnam holiday.
22 Years in the Making
From a small Hanoi guesthouse to one of Vietnam's most reviewed travel agencies
Why Book With Vietnam Xin Chao?
Leading Vietnam travel agency since 2004 — trusted by thousands of international travelers
100% Money Back Guarantee
Full refund if you're not satisfied. Your peace of mind is our absolute priority.
Local Expertise Since 2008
17+ years designing tours. Our guides know every hidden gem in Vietnam.
Free Custom Itineraries
Tell us your dream trip. We'll create a personalized plan — no obligation.
24/7 Support
WhatsApp, Zalo, or call us anytime. Available 8AM–10PM GMT+7 daily.
The Faces Behind Your Journey
Passionate local experts who go beyond guiding — they make you feel at home in Vietnam
With tour operation and financial accounting backgrounds from the 2 prestige universities in Hanoi, Nhung has 20 years of experience with Eviva in the travel industry as a tour guide, operations, and consultation. On technical work, Nhung has become highly experienced among the tour team for her tour operation as well as travel consultancy across Vietnam and Southeast Asian areas to customers.
Linda has years of experience as a senior travel consultant who is expert for many markets. She is a loving local friend with her thorough and dedicated ways of working, she is an expert on wisely designing your real discovery with a different look of Vietnam and Indochina. With the deep nature of kindness, caring and very nice behavior, Lan is the favorite travel consultant of the team who can satisfy both travel agencies and B2C clients.
Dedicated, experienced, and thoughtful. Katie is an excellent consultant in both working with Eviva's partners and in interacting with clients. She is plucky with a burning heart and spirit behind the appearance of an officer. With her laid-back personality, enthusiasm, responsibility, and excellent job performance, Katie has always been trusted and loved by everyone in the company.
Qualifed as a hotel management and English bachelor, Thuy has committed to travel industry for 19 years including 4 years of sales adminstration for a Singapore company, 6 years of inbound tour operation for a Saigon-based tour company. During her 15 years at Eviva Tour Vietnam, Thuy has participated in many international travel fairs and has been an excellent member in organizing international and national events such as White House Fellowship to Vietnam, Tiger Rally famous caravan tour with left hand wheel and others.
After graduating from the Vietnam National University in the Faculty of tourism with 2-year experience being a waitress as a part-time job. To her, Eviva is not only a workplace but also her second family. Being a cheerful, kind-hearted, and caring tour operator, she always puts herself in customers’ and co-workers’ shoes to share and support them. Apart from work, reading, learning new things, cooking, caring for people, and traveling are Moon’s great passions.
Van Anh is a 7-year friend of the whole office before joining Eviva. When she decides to choose the final destination for her career before her retirement in the very far future, she decided to choose the company she has known so long for her impression about Eviva – so green and friendly, youthful and active, that she never thought before that she got a chance to work in Eviva family. Now at the position of a travel consultant at visa outbound department, Van Anh has taken full advantage of her 20 years’ working experience to make it very warm, caring, friendly, but really professional and knowledgeable to fullfill the 3 characteristics of Eviva – Warm and caring, Local Expertise and Responsible.
Jolie is amiable and sincere. She can make everyone open and feel comfortable talking to her. Jolie graduated from Vietnam National University in Hanoi, majoring in Tourism and Travel Service Management. Jolie has extensive experience working with clients from South Africa, Canada, and other parts of the world. Jolie's favorite destination is the two poetic cities of Da Lat and Hue. Besides her passion for traveling, she loves music and studying to self-improve.
Kelly with a background from a famous university in Hanoi has worked as a visa inbound consultant for up to 11 years. She is warm-hearted and very attentive to customer inquiries and is loved by all the team for her great responsibility. Before coming to Eviva Tour Vietnam, she served as an editor for website content. With her detail-oriented and caring nature, Ngoc places great emphasis on taking care of her customers and providing them with enjoyable trips.
Lucy is a skilled travel consultant with a solid background in Arabic language and culture. She graduated from the Faculty of Arabic Language and Culture at ULIS – VNU and has hands-on experience working with clients from Arabic-speaking countries. Passionate about exploring lesser-known languages and Islamic culture, Lucy combines this interest with her love for travel. At Eviva Tour, she aims to bring Vietnam’s history and culture closer to Arab travelers through authentic, culturally aware experiences. Her motto: 'Travel makes us realize how much we misunderstand other countries.' perfectly reflects her approach to tourism and cultural exchange.
Awards & Certificates
Recognised by the world's leading travel platforms and tourism bodies